Reddy Roasts Cranbourne North

Reviews about Reddy Roasts Cranbourne North

• 1 / 5

  By Sarah Thoonen
  A long time customer of this store, had let many small mistakes slide previously. Ordered last night through menulog as I have many times to avoid waiting on the phone to order, but the order was wrong and an item was missing upon delivery.
  
  Called the store and was immediately told that it was my fault and that I can't expect free things, before I even had a chance to request anything. Also I had paid for the items, didn't want anything free.
  
  The person on the phone was rude, condescending and accusatory. After telling me she wouldn't fix the problem, I advised her she was being quite rude and I didn't appreciate this. She then told me I was rude and that if I had been more polite, then maybe she'd have fixed the order. Very spiteful. She hung up on me and when I called back she said they wouldn't even send out the missed item, but would instead 'allow me' to pick one up from the store.
  
  Never going to this store again.
  May 02, 2017
• 5 / 5

  By Brooke Stanley
  Cannot fault the staff. Had a slight issue with my order they put gravy on the chips by accident and when i called to find out if it was vegetarian the lady was amazing. Kind and apologetic and delivered me a new serve so fast. Your service and food were fantastic. Will always order from you guys now.
  September 28, 2016